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The Jolibet Casino Privacy Policy Makes Sure That Playing Online Is Safe And Private

Data stewardship at [INPUT] gives account holders full access to and control over their personal information while they are playing, making payments, and getting help. User information, like contact information, transaction history, and session history, is still encrypted and handled in accordance with the laws of Canada. Our protocols include end-to-end TLS protection, regular security audits, and two-factor authentication for every login attempt.

Payment Security

All deposits and withdrawals–whether adding to your balance in $ or requesting a payout–use PCI DSS-compliant processors. Refunds and payment queries are answered within five business days. Your transaction records are accessible via your account dashboard and remain confidential.

Managing Accounts

You only need to provide basic identification when you register, and this information is kept encrypted and never shared with third parties. You can delete your profile, look over your saved data, or change your contact information at any time by sending a request through verified channels. ID verification stops the collection of children's data.

Cookies And Analytics

session cookies make it easier to navigate, remember language preferences, and improve promotions. Analytics are collected and anonymised. You can turn off cookies in your browser settings at any time, but this may limit some important features.

Transferring Data And Third Parties

We don't sell or trade your information. Data is transferred only when required by Canada authorities or for processing card transactions. Partner services have to follow strict rules about keeping things private and are checked for compliance. Before you start playing, make sure you read these rules carefully. Players from Canadian can get personalised help or fix data problems by contacting customer service.

What User Data Is Collected And Why

For Canadian members using this platform, it's very important to know how personal information is handled. The gathering process foccuses on specific areas to make sure everything runs smoothly and users feel safe.

What Kinds Of Information Were Collected

  • Personal Identification Data: When creating an account, users provide full name, date of birth, and residential address. This ensures compliance with Canada regulations concerning age and residency, and prevents unauthorized access.
  • How to Get in Touch: We only keep your email address and phone number for verification, transaction alerts, and important notifications about service updates or account activity.
  • Records of Money: Payment method details–including card number or e-wallet specifics–are collected to verify ownership, process deposits to $, approve withdrawal requests, and resolve payment disputes.
  • Usage Analytics: IP address, device information, and session logs are stored to monitor user actions, detect suspicious behavior, and enhance platform reliability and speed.

Purpose And User Recommendations

All gathered data aims to:

  • Facilitate registration and identity verification steps
  • Enable smooth transactions–such as loading $ or tracking account balance
  • Maintain communication on transactions, promotions, or account changes
  • Detect and prevent fraudulent or unauthorized activities

To enhance protection, players are advised to:

  • Provide up-to-date and accurate details during sign-up
  • Monitor account activity regularly, especially after deposit or withdrawal actions
  • Use strong, unique passwords and enable two-factor authentication where available

Details retained are encrypted and subject to strict access controls, aligning with Canada laws and best practices for data protection.

How Jolibet Keeps Your Personal Information Safe

On the web Users trust that we will keep all of their private information safe, such as their identification documents, bank details, and contact information. We use 256-bit TLS encryption on all connections to our website. This keeps both account access and transactions, like deposits to $ or withdrawals, safe from being intercepted. Hashing and tokenisation protect sensitive data fields, such as payment card information and login credentials. We keep the information on our servers in separate areas with strict firewall rules. We regularly scan all data for weaknesses and make sure it meets the rules set by the government in Canada.

When signing up for an account or before handling any balance in $, each account holder must turn on two-step verification. This additional layer requires entering a unique code delivered via SMS or a mobile app, effectively blocking unauthorized access even if a password is compromised. Our payment processors are certified under PCI DSS guidelines, ensuring all deposit to $ and withdrawal actions meet strict global standards for transaction safety. Regular system audits and access monitoring help identify abnormal activity on user accounts. If any suspicious login attempts or changes to personal details are detected, customers receive immediate notification and account access is temporarily suspended until proper verification is completed. Only authorized personnel, who undergo background checks and recurrent security training, manage user data. Access rights are very limited by role; only senior management can see highly sensitive records under dual control protocols.

Sharing Responsibly: Giving Others Access To Your Data

To manage personal information responsibly, you should sometimes work with outside experts. To make sure that everything goes smoothly, certain data elements may be moved or processed by third parties under strict contract terms that follow Canada laws and data handling standards.

Different Kinds Of Outside Partners

Only authorised third parties that help with payments, customer verification, compliance, platform optimisation, and legal requirements can access the system. Working with payment processors, fraud prevention services, customer support tools, and government agencies makes sure that accounts are correct, deposits and withdrawals are safe, and fraud is less likely to happen.

Partner Type Purpose Data
Payment Processors That Work Together Completion of the transaction (for example, depositing or withdrawing funds) Account holder identification and transaction details
Agencies that check your identity Following the rules (KYC/AML checks) Name, address, official identification
Fraud Detection Providers Security monitoring, risk scoring IP address, transactional patterns
Support Solutions User inquiries and complaint management Email, chat history, account status
Regulatory Authorities Legal obligations Required documentation, activity logs

Guidance For Users

  • Regularly monitor account activities and adjust communication preferences within your profile.
  • Use multi-factor authentication and secure devices.
  • Contact support if unauthorized data sharing is suspected.

All third-party engagements align with Canada restrictions and sector-specific rules, prioritizing the confidentiality and accurate processing of customer information.

Managing Your Privacy Preferences On Jolibet

Canadian players can directly control their information settings through the account dashboard. Adjust advertising consents, mailing preferences, and cookie usage for a more tailored experience. Access these controls by logging in and selecting the Account Settings section. Here, you decide which contact methods are active and which types of notifications you wish to receive. Set limits on data sharing with third-party partners by visiting the Communications & Permissions tab. Unsubscribe or modify messaging options at any time; updates take effect immediately, with the next scheduled communication reflecting your choices.

For further customization, the platform supports granular cookie management.

  • strictly necessary
  • functional
  • analytics

You can get to this when you first visit or change your choice later in the Cookies Control Panel under the Help section. Some features may not work if you block certain categories. You can ask to review, export, or delete stored data through the Self-Service Data Portal. Identity verification makes sure that requests for access, balance in $, and withdrawals are all completely safe. These tools allow Canadian account holders to comply with their local data rights without hassle. For questions regarding your information preferences or assistance with specific requests, customer support is available around the clock. Direct inquiries receive responses in line with Canada requirements, ensuring all adjustments align with national data protection standards.

Steps For Requesting Data Removal And Updates

Account holders seeking to correct, update, or erase personal details provided during registration or gameplay can do so through the user dashboard. This process ensures that all records, from contact details to payment preferences, remain accurate and relevant.

  1. Access Account Settings: Log in to your profile and navigate to the “Personal Information” section to view or edit your stored data.
  2. Submit Correction Requests: For minor edits, such as name spelling or address changes, use the in-dashboard edit functionality. If asked, confirm changes by email.
  3. Request Data Removal: To ask for data removal, go to the "Support" page and click on "Data Removal." Fill out the request form and choose which types of data or all records you want to delete. You might need to confirm your identity by uploading a scan of your ID. If approved, all relevant records will be deleted from active systems within 30 days, unless Canada law requires them to be kept (for example, for anti-fraud or regulatory compliance reasons).
  4. Questions and Follow-Up: Use support tickets to keep track of how your request is going; you will get an email when a decision is made. If you need proof of action, ask for a confirmation file after everything is done.

When someone asks to have their account deleted, they should say that they want to close it and take out their money first to avoid delays. You can ask the support centre about retention limits, data portability, or the status of requests that are still open. Most of the time, answers are given within seven business days.

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